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TiER 1

Strength in Design

Experts in ICT Cost Reduction and Service Improvement

 ICT Service Management Consultancy

Tier 1 combines industry best practice with many years of practical IT and Telecommunications experience to deliver pragmatic enduring solutions for its clients.


Tier 1 personnel work for both Suppliers and Customer of Managed Services alike, providing consultancy, assurance and delivery across the Service Design and Transition life cycles.

AXELOS is a new joint venture company, created by the Cabinet Office on behalf of Her Majesty's Government (HMG) in the United Kingdom and Capita plc to run the Best Management Practice portfolio, including the ITIL® and PRINCE2® professional standards.

Home of UK Best Practice


ISO / IEC 20000 Standard

ITIL Best Practice

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